Taking new homes until Monday 30 November
For care homes and sheltered housing
The residents nobody has time to sit with. Rung every day, and written down.
Elsie rings the residents who spend most of the day in their room, three times a week or every day, for an unhurried ten-minute chat. Only the ones who say yes themselves. After every call your home gets a short written note the same day, and your on-duty number is rung if anything worries her. She is a computer, and she says so from the very first hello.
A free 4-week trial for care homes anywhere in the UK, up to 10 residents.
From £69 per resident per month after the trial · no licence fee during it · cancel any time
For families: join the waiting list
We’re starting with care homes so every call can be recorded and reviewed properly. Join the waiting list and we’ll ring you when family places open.
Hear Elsie: 45 seconds
A real chinwag between Elsie and Doris. Elsie says plainly she’s a computer, and remembers the trifle.
From a test call: Elsie & Doris
Elsie: “What’ve you been watching on the telly today, anything good?”
“Them auction programmes, you know the ones…”
Elsie: “Ooh, I know the ones. They can be right good fun, can’t they? Do you have a favourite, or do you just enjoy watching folk find a bargain?”
Have a chinwag with Elsie
Two minutes, typed. Tell her about one of your residents and see how she listens and remembers. Nothing you type is kept.
Elsie:Hello, love. I'm Elsie. I should say straight off, I'm a computer, not a person. Who is it you've got in mind for a daily chinwag?
She’s a computer and says so. Please don’t type phone numbers or addresses. She doesn’t need them and won’t keep them.
“Hello Doris, my name’s Elsie. I’m your telephone companion. I should say, I’m a computer, not a person, but I’m told I’m a very good listener.”
That’s the first thing Elsie ever says. We’re honest by design: your mum or dad always knows. What matters to them is that somebody rings, remembers, and listens.
DailyChinwag is here to support people who feel lonely, not to replace real human connection: a bit of extra company between the visits, activities and care they already have.
How it works
A fifteen-minute call with you, then each resident is asked themselves. Nothing for your staff to install or learn.
A fifteen-minute call with you
Your call window around mealtimes and activities, which residents might like it, who is on duty, and how calls reach them: their own phone or your line.
You add the residents who might like it
You get a portal login the same day. We add the first residents with you, or you add them yourself: about ten minutes each.
Elsie rings each one for a welcome call and asks
They're asked, themselves, whether they'd like this. Some will say no. That's a real answer and it's fine.
Their chinwags start; a note after every one
At their time, every day or three times a week. Notes appear in your portal after each one; the first Wellbeing Report lands at the end of week one.
Little things your staff can set in a minute
All from your portal, in a minute, any time.
Their days and times
Church on Sunday? The club on Thursday? Untick them. Pick the hour that suits them.
Days they’re away
A week at your sister’s: put the dates in and we won’t ring. Their companion asks how it was.
Dates that matter
A birthday to make a fuss of. An anniversary to tread gently round. A date never to bring up.
Notes for their next call
“Ask about the eye clinic.” “Our Ellie got the job.” Woven in, never read out.
If a resident says something that matters
A fall she played down, money worries, an unexpected caller, a low patch: it reaches your on-duty number the same day, in her own words, with the time and the transcript behind it. We never ring 999. You decide what happens next.
Every call has a transcript, a timestamp and a record of who was told what and when. The note is a record of a conversation, not a clinical assessment.
For care homes & sheltered housing
The residents nobody has time to sit with. Rung every day, and written down.
Elsie rings the residents who spend most of the day in their room, three times a week or every day, for an unhurried ten-minute chat. Only the ones who say yes themselves. After every call your home gets a short written note the same day, and your on-duty number is rung if anything worries her. She is a computer, and she says so from the very first hello. From £69 per resident per month, about £16 a week: under 2% of a typical weekly fee.
DailyChinwag is here to support your team, not to replace anyone: a bit of extra one-to-one company for residents between the visits, activities and care your staff already give.
A free 4-week trial for care homes anywhere in the UK, up to 10 residents.
Pricing
Daily connection at around a tenth of the cost of weekly visiting care. The price you see is the price you pay.
Check-In
£89/month
Three 15-minute calls a week
Where we’d start
Companion
£149/month
A 15-minute call every day
Morning & Evening
£299/month
Two 15-minute calls every day
All Day
£299/month
Daily calls up to 30 minutes
Coming for families. These are the family plans we’re building towards; they’re not on sale yet. Join the waiting list and we’ll ring you when they open. Join the waiting list
No contract: cancel any time, or pause for hospital stays instead of cancelling. See everything each plan includes
Why this exists
My grandmother had dementia. It moved fast. She’d forget within minutes, she stopped eating properly, and she faded in a way that still haunts my family. The thing she needed most wasn’t complicated. It was somebody with time for her.
Years before that, I had a job collecting newspaper money door to door. Half my round was pensioners, and every doorstep turned into an hour: the war, their marriages, their whole lives. They never wanted anything from me except to be listened to. I was sixteen and I already knew: the listening was the visit.
DailyChinwag exists because both of those things are true at once. Connection is what they want most, and its absence can literally kill. Most families can’t be there every day. This is for them.
If you run a home, you already know the residents I mean.
Liam Hunter, founder · our story
Questions managers and families ask
Will my residents actually talk to a computer?
Some won't, and we'd rather find that out on the first call than sell you a seat for someone who never uses it. In our testing, once the honesty is out of the way, what people want is somebody with time. We'll know more from the first homes, and we'll tell you what we find. Residents who'd rather not simply say so, and they're never counted and never charged for.
Is this replacing my activities coordinator?
No, and we'd be a poor replacement. A coordinator runs the room, knows the families, spots the person at the edge of it. What no coordinator on earth can do is give twenty-five people undivided one-to-one attention every single day. That's the gap this fills, and the notes tell a coordinator who had a flat week.
What happens if a call raises something worrying?
It goes to your on-duty number the same day, in the resident's own words, not summarised into something bland. We do not call the emergency services and we do not decide what it means. That is yours, because you know them and we know a phone call. Everything is logged with the time and the exact words, so it stands up when someone asks later.
Is it a real person on the phone?
No, and we'll never pretend otherwise, to you or to them. Their companion introduces itself as a computer on the very first call, and answers honestly if they ever ask. What matters is that they've got someone who rings, remembers their stories, and has all the time in the world.
Is it meant to replace visits and family calls?
No. DailyChinwag is here to support people who feel lonely, not to replace real human connection: a bit of extra company between the visits, activities and care they already have.
Does Mum or Dad need the internet, or a smartphone?
No. Calls come to their existing landline or mobile as ordinary phone calls. There is nothing for them to install, charge, learn or lose.
What if they tell the same story every call?
Then they'll have a companion who's delighted to hear it every time. Patience with repetition isn't a limitation we work around. It's one of the main things we built. Their story is worth hearing fifty times.
Is this a medical or emergency service?
No. DailyChinwag is a companionship service. The companion never gives medical, financial or legal advice, and we're not a replacement for a pendant alarm, carers or the doctor. We work alongside all of them. Our safeguarding promise is precise: if something concerning comes up on a call, we alert the family contacts you nominate, per a written protocol agreed with you at setup.
What do you do with recordings and what they tell you?
Every call is logged and summarised so their companion can remember, and so you can see how they're doing. Their data is never sold, never used for advertising, and handled under UK GDPR. You can request everything we hold, or full deletion, at any time.
Can I choose the voice? Can it be a man?
Yes. Choose who rings them: Elsie, a warm Geordie, or Arthur, a gentle Geordie. Both say plainly they're a computer, and you can swap if they don't click.
When do calls start?
Care homes first: a care home can start a free 4-week trial now, and residents are rung within a week of the home’s setup call. Families: join the waiting list and we’ll ring you when family places open. Nothing is paid or set up until then.
Care homes can start now. Families, join the list.
A free 4-week trial for care homes anywhere in the UK, up to 10 residents. We’re starting with care homes so every call can be recorded and reviewed properly. Join the waiting list and we’ll ring you when family places open.
From £69 per resident per month · Cancel any time